| Time |
S |
Nick |
Message |
| 00:02 |
|
pdurbin |
I guess at https://twitter.com/JeffSpies/status/708123813830119425 I'm really being asked about chat for developer communication with respect to flow. |
| 00:03 |
|
bear |
that was my take on his question |
| 00:03 |
|
pdurbin |
I guess what he's calling flow I call being "in the zone". |
| 00:04 |
|
bear |
yes, flow == zone |
| 00:04 |
|
pdurbin |
yeah, I put headphones on when I need people to stop bothering me. close chat. close email. |
| 00:05 |
|
bear |
I keep a couple osx spaces setup with terminal/editor combinations |
| 00:05 |
|
bear |
so when I'm working I don't see the chat/email space |
| 00:05 |
|
pdurbin |
big headphones. so people can see them as they are approaching my desk :) |
| 00:05 |
|
bear |
haha |
| 00:05 |
|
pdurbin |
no little earbuds |
| 00:07 |
|
pdurbin |
bear: that makes sense. as long as notifications don't show up in the space where you're working |
| 00:07 |
|
bear |
yea, I use sound notifications |
| 00:07 |
|
bear |
so when i'm focusing I turn off the external speaker |
| 00:08 |
|
bear |
i'm trying to introduce pagerduty as the method to interrupt |
| 00:08 |
|
bear |
so people get the fact that it's an INTERRUPTION |
| 00:10 |
|
pdurbin |
I'm thinking about the times that I truly need to interrupt a developer. |
| 00:11 |
|
bear |
for us it's only during an incident |
| 00:11 |
|
pdurbin |
I guess if I'm blocked and the developer has been unresponsive to email or whatever. |
| 00:11 |
|
bear |
as they may be needed to help debug |
| 00:11 |
|
bear |
yea, focus time needs to be known blocks |
| 00:11 |
|
bear |
otherwise people will use focus time to avoid being tasked |
| 00:13 |
|
pdurbin |
Huh. I'm not sure that makes sense to me. Focus time should probably be the default. |
| 00:16 |
|
pdurbin |
"Give people long uninterrupted stretches to get work done." https://m.signalvnoise.com/is-group-chat-making-you-sweat-744659addf7d |
| 00:16 |
|
bear |
sure, if they are pure dev in role |
| 00:16 |
|
bear |
I work with a lot of folks who need to support what they build |
| 00:16 |
|
pdurbin |
Ok. Netflix model. |
| 00:16 |
|
bear |
yea |
| 00:17 |
|
pdurbin |
So you only let them focus when something's down? ;) |
| 00:17 |
|
bear |
hahahaha |
| 00:18 |
|
bear |
i'm noodling on a pagerduty rotation that gives everyone 2-3 days of focus |
| 00:20 |
|
pdurbin |
per week? |
| 00:21 |
|
bear |
yea, weekly minimum |
| 00:22 |
|
bear |
just a known chunk of time when they can turn off chat |
| 00:23 |
|
pdurbin |
What about "fear of missing out" from the article? When the turn chat back on are they expected to scroll back and read everything? |
| 00:23 |
|
bear |
yea, that's a hard one |
| 00:24 |
|
pdurbin |
I won't even ask about email then. I assume they're expected to catch up. :) |
| 00:24 |
|
bear |
thankfully our email load is tiny |
| 00:24 |
|
bear |
the email load being small comes from them doing everything in chat :/ |
| 00:25 |
|
pdurbin |
Well, email *is* good for annoucements. And when you want to write a few paragraphs. |
| 00:25 |
|
pdurbin |
Of course, a blog post with a link is probably better. :) |
| 00:26 |
|
bear |
yea, email should be used more for those items |
| 00:26 |
|
bear |
you can filter and batch them |
| 00:26 |
|
pdurbin |
I'm all about links. Public email archives with links. Chat logs with links to individual lines. |
| 00:28 |
|
pdurbin |
maybe "announce" lists should be used more. so people can't reply :) |
| 00:34 |
|
pdurbin |
We switched to daily meetings relatively recently. I have mixed feelings about them. |
| 00:35 |
|
pdurbin |
bear: what's the story for meetings for you? |
| 00:35 |
|
bear |
we have a couple manditory meetings - all on tuesday |
| 00:35 |
|
bear |
then it's per team |
| 00:39 |
|
pdurbin |
batching meetings on one day sounds good |
| 00:40 |
|
bear |
+1 |
| 00:41 |
|
pdurbin |
bear: how would pagerduty allow a *person* to interrupt someone? I assume it would be a nagios or whatever sending interruptions. |
| 00:42 |
|
bear |
chatbot |
| 00:42 |
|
bear |
/page bear |
| 00:42 |
|
bear |
/page bear "reason or you won't get a response" |
| 00:43 |
|
pdurbin |
ah. ok |
| 00:44 |
|
pdurbin |
bear: and you're more or less happy with group chat? Better than email? |
| 00:45 |
|
bear |
much better than email, but not happy |
| 00:45 |
|
bear |
I want a forum + chat + email hybrid |
| 00:47 |
|
bear |
email = announce; forum = discussion; chat/video = meetings |
| 00:47 |
|
bear |
what happens in chat/video should always get pushed to forum |
| 00:47 |
|
pdurbin |
pushed? how? |
| 00:48 |
|
bear |
meeting notes; fyi pointers to urls of chat logs -- anything really |
| 00:48 |
|
bear |
chat about it but always summarize to the forum |
| 00:48 |
|
bear |
(note -- I haven't ever seen this happen properly; just my dream setup) |
| 00:49 |
|
bear |
in a lot of ways this mirrors the "how do we document things" discussion |
| 00:50 |
|
bear |
because the chat/forum/email issue (and where the dividing lines happen) are also what happens between large teams but normally with documentation |
| 00:51 |
|
pdurbin |
bear: would a recording of the video be pushed to the forum? from the meeting |
| 00:51 |
|
bear |
we are exploring that now with our weekly meetings |
| 00:51 |
|
bear |
to allow timezone folks to not have FOMO |
| 00:52 |
|
pdurbin |
Life may be too short to watch recordings from meetings. Especially the ones I missed while on vacation. :) |
| 00:52 |
|
bear |
:) |
| 00:52 |
|
bear |
meetings that follow agendas are the key for that |
| 00:53 |
|
pdurbin |
how long would the recordings be? 15 minutes? an hour? |
| 00:53 |
|
bear |
our weekly meeting goes 30 to 45 min |
| 00:53 |
|
bear |
IMO 35 minutes is the sweet spot |
| 00:54 |
|
pdurbin |
woof. yeah, life's too short |
| 00:55 |
|
pdurbin |
speaking of which, science fair posters are done. now my daughter and I are going to watch Indiana Jones |
| 00:55 |
|
pdurbin |
bear: thanks! |
| 00:55 |
|
bear |
enjoy! |
| 02:15 |
|
* pdurbin |
replies with a link back here: https://twitter.com/philipdurbin/status/708475802476740609 |
| 02:15 |
|
pdurbin |
bear: watched half of it. Gotta get the kids to bed. |
